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Gallery of Japanese contemporary ceramic art

HELP/Frequently Asked Questions

Ordering and Inquiries
For orders or inquiries, please contact Shizuko Kohara by e-mail, snail mail or phone.
Phone: ;+81-75-366-8719 (in gallery hours only)
Handy Phone:+81-90-1968-3636 .....In Japan 090-1968-3636

Excel Horikawa101
653 Shimotenjin-cho, Ukyo-ku,
Kyoto 602-0074 JAPAN

Pricing, Taxes, and Shipping
The prices listed herein do not include shipping fees. We will inform you of shipping fees and gain your approval before processing your order.
When the amount of purchase is over JPY200,000 (yen), shipping abroad needs handling fee of JPY2,800(yen).
Depending on the shipping method you select, the transportation of your ceramic purchase will take four days to four weeks.

Payment Methods

PayPal (Yen only)
I will send you an e-mail invoice via PayPal.

Bank Transfer (Yen only)
Send payment to:
Kyoto Bank (0158) / Saga Branch (152)
Regular Account
Name: Gansui Kohara Shizuko
Number: 4300733
Swift Code: BOKFJPJZ
22-6 SAGATENRYU-JI Imahori-cho, Ukyo-ku, Kyoto-shi, Kyoto, 616-8366

If you want to pay in installments, please contact me.

Privacy Policy

Personally Identifiable Information. Unless you contact us to ask questions or request information, we do not collect information from you that identifies you as a particular individual ("Personally Identifiable Information" or “PII”). PII consists of information such as your name, mailing address, phone number, or e-mail address. We use your PII to answer your questions or provide you with the information you requested or to process your inquiries.
No Sharing of Personally Identifiable Information with Third Parties.
No Cookies. When you visit the Site, we don’t use cookies or log your IP address, your referrer page or browser agent information.

Guarantee and Return Policy
If for any reason you are not satisfied with your ceramic purchase, it can be returned for a full refund (minus shipping charges back to Japan). This policy is good for seven days after receipt of the work. However, the piece must be returned to us in the exact same condition it was sent to you.

Please contact us with any questions or comments regarding our policy.

GANSUI Gallery
Excel Horikawa 1F
653 Shimotenjin-cho, Kamigyo-ku
Kyoto 602-0074 JAPAN


Mainly topics on tea bowls:
Facebook: Black Turtle(GENBU) and Red Phenix(SUJAKU)
Facebook: GANSUI.Gallery

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Facebook: Shizuko Kohara